FAQ
There will inevitably be many problems in the process of using DeeTok. On the right are the common problems of users. You can also click the blue button to download our instructions.
Please remove the earplugs and wash them with water after each use for the next use
Yes, our visual ear pick lens adopts 1080P lens, which can observe earwax without blind spots.
No, if you need replacement earplugs, please contact us and we will deliver replacement earplugs to you for free.
No, the WIFI of our otoscope does not have a network and cannot transmit any information. It is only used as a medium for the otoscope to connect to the mobile phone.
After fully charged, the otoscope can be used continuously for 30 minutes, and the standby time can last for 1 month.